What Is 𝑨𝒂𝒅𝒉𝒂𝒂𝒓 𝑴𝒊𝒕𝒓𝒂: UIDAI’s New Chatbot in India

Acing time needs technological advancements tightly braced within daily life. Aadhaar, sometimes referred to as the most common identification document, has again developed a brand-new feature specifically launched by the Unique Identification Authority of India. Citizens commonly face many issues regarding Aadhaar, be it updates or renewals, etc. So, UIDAI’s decision to launch Aadhar Mitra was the need of the hour. This chatbot has come amidst racing times when half the world is surviving directly on digital media, and this process can be easily done at the back of your home. Residents can register their complaints and track them using this chatbot. 

If you are intrigued to know more about the Aadhaar Mitra chatbot, this article compiles it. Just dig right in, and fetch everything you need.

What is Aadhaar Mitra?

Aadhaar Mitra is the newly launched UIDAI chatbot added to the main website of UIDAI to ease up tasks and grievances for citizens that they might face on a day-to-day basis. It is enabled to provide instant automatic responses and its associated attributes. The chatbot is available on the front page of the UIDAI website and resident portal. You may start conversing with the chatbot by choosing the blue “Ask Aadhaar” icon. 

Overview of Aadhaar Mitra

Features of Aadhaar Mitra

If you want to utilise complete features of the following Aadhar Mitra, then you should check out the features mentioned below:-

• In order to educate customers, Aadhaar Mitra also offers related videos on a variety of Aadhaar-related subjects.
• The Aadhaar chatbot thoroughly understands Aadhaar card related issues, services, and specifications. The chatbot allows residents to enter their questions and receive the appropriate responses immediately.
• With Aadhaar Mitra, you may verify Aadhaar enrollment/update status and monitor the development of Aadhaar PVC cards, among other enhanced features. In addition to tracking concerns, residents can register them using the chatbot.

How is Aadhaar Mitra Beneficial?

Some of the crucial benefits of using and having a new feature of UIDAI’s chatbot, Aadhaar Mitra, are listed below:-

• The chatbot is bilingual, meaning that it has both English and Hindi languages, as it is completely serviceable. This means that it can help cover a humongous population, and residents will be comfortable using its feature.
• The Aadhaar Mitra chatbot is developed to provide ease of living to residents nationwide alongside working on the betterment of the Grievance Redressal Mechanism. 
• Being a technological advancement, it will help manage a huge backlog in terms of registration of complaints and getting them sorted out. It will automatically manage a hefty task and hand and will create provisions by making complaints manageable for residents.

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How Can You Avail Aadhaar Mitra Services?

If you have any Aadhaar-related questions or would like to access any of the Aadhaar Mitra app’s features, you can use the app. Answers to questions about Aadhaar, such as where to enrol, how to update, how to download Aadhaar, what offline aadhaar e kyc is, etc., are available. Additional Aadhaar services include checking PVC status, finding a PEC (Permanent Enrolment Centre), using e-Aadhar, recovering lost cards, and checking Aadhaar enrolment status.

Below is the step-by-step guide to making you more convenient using the chatbot’s features:-

• First, visit the official website of UIDAI and select your preferred language among the options available.
• Now, click on “Ask Aadhaar”, visible on the bottom left corner of the homepage.
• Now, click on “Get Started”.
• At last, you have to type your query or can also choose from the mentioned options available on the top of the page and select “Send”.

Your query will then be answered, and the apt solution will be provided there only.

To Simply Put

This article’s thorough coverage of the Aadhaar Mitra chatbot makes it possible for you to take full advantage of its features. People who cannot attend offline centres for a lesser assignment have benefited greatly from its availability because they can now put it here and resolve it quickly. Everyone’s lives have been made easier by this new function. The chatbot has grown in popularity due to the ability to file complaints from the comfort of your phone or laptop. The organisation is devoted to improving its GRM or Grievance Redressal Mechanism while facilitating ease of life. A cutting-edge and futuristic open-source CRM solution is being gradually rolled out by UIDAI. To improve UIDAI service delivery to residents, the new Customer Relationship Management (CRM) solution has been built with cutting-edge capabilities, as the Ministry of Electronics & IT suggested in a press release.

FAQ’s about Aadhar Mitra