𝗦𝗦𝗨𝗣 UIDAI: Aadhaar Self Service Update Portal (Name, DOB, Address)

The Unique Identification Authority of India (UIDAI), responsible for issuing unique identification Cards to all citizens of India, is constantly bent on improving the operational efficiency and management involving the issuance, updations, authentications, and confidentiality of Information of the citizens of India. With an ecosystem consisting of registrars and enrolment agencies set up to collect biometric information, UIDAI is efficiently scaling up its reach to about 131 crore Indians and is expected to reach even higher numbers. However, challenges relating to such large-scale operations are numerous and time-consuming.

With Aadhaar Card being an essential document proving an individual’s identity as a citizen of India, it becomes equally important for everyone to keep it updated. Although there are numerous enrollment agencies set up at every nook and corner, it still would make a lot of sense if people could just perform some updations independently. 

People change. So do their addresses and phone numbers. Mistakes happen. Even as minor as a spelling error in one’s name or age. And if these changes are to be updated in your Aadhaar document, then read on to understand what details can you update in Aadhaar Online, How to make changes in an Aadhaar Card Online, What documents would be required to make changes in your Aadhaar Card, and How to update SSUP Aadhaar without visiting any Aadhaar enrollment centers. 

What is the Aadhar Self Service Update Portal (SSUP)?

Aadhaar Self Service Update Portal is an online tool introduced by UIDAI for its users to update their basic information online. With the new Aadhar Self Service Update Portal or simple Aadhar SSUP, one can easily change their basic information such as name, date of birth, address, phone number, and email address. These personal details can be easily modified without visiting any Aadhaar Enrolment Agency. The only mere requirement is that My Aadhaar Number should be linked with their respective mobile numbers.  

The SSUP UIDAI portal allows users to update their name, address, date of birth, mobile number, email ID, and gender, as well as their fingerprints, iris, and photographs. This portal provides an easy and efficient way for Aadhaar cardholders to keep their information up-to-date and accurate.

SSUP Portal Overview

Feature of the Aadhaar Self-Service Update Portal

• The Aadhaar Self-Service Update Portal is user-friendly and easy to navigate, allowing users to update their Aadhaar details easily.
• Users can update their Aadhaar details online from the comfort of their home or office without visiting an Aadhaar Enrollment Center.
• The portal offers multiple options to update Aadhaar details, including biometric authentication, OTP authentication, and demographic authentication.
• Users can upload the necessary documents to update their Aadhaar details online.
• Once the update request is submitted and accepted, the changes are reflected in real-time on the Aadhaar card.
• Users can track the status of their update request through the portal.
• The Aadhaar Self-Service Update Portal is safe and secure, protecting the user’s personal and biometric information.
• The portal is available in multiple languages, making it accessible to people from different regions and backgrounds.
• Updating Aadhaar details through the SSUP UIDAI is free of cost.
• The portal allows users to link multiple Aadhaar cards, making it easier to manage their family’s Aadhaar details.

Important Things to Keep In Mind While Updating Your Aadhaar through SSUP 

Here are something’s enlisted below to keep in mind while updating your Aadhaar card: 

• The data entered for your Aadhaar card should be correct and accurate. 
• Make sure there are no spelling errors.
• The information provided should be supported with documentation proof. 
• Do not lose the acknowledgement slip. 
• Note down the URN for tracking the updations on your Aadhaar card. 

How to Update Aadhaar Card Details Online?

Refer to the following steps to make the best use of the aadhaar self-service portal

Login

• Start by visiting the official website – https://ssup[dot]uidai[dot]gov[dot]in/ssup/.

• Once in, the users must log in to their Aadhaar dashboard. This can be done by clicking on the login button, redirecting users to a new page where they will have to enter their aadhaar number and captcha. 
• Users will get a One-Time Password (OTP) on their registered mobile number. 
• Remember to enter the OTP as soon as you receive it on your mobile, as there will only be a small window of 60 seconds to enter the OTP digits. 

Dashboard

• Next, users will land on their dashboards. 
• There will be a few online aadhaar services available for users to explore.
• Sticking to the purpose, users should now click on Update Aadhaar Online option.
• This will take users to a new page where instructions for updating the demographics are given.

Detailed Process

• Select the demographics tab, wherein users will have the option of updating their names (with minor edits only), date of birth, gender, language, and address. Besides that, for updating the phone number, email address, and biometrics, aadhaar holders are requested to visit the nearest aadhaar enrolment center as special tools and instruments are required to capture biometric data. 
• Enter the required fields under the demographic information tab. Here, a few options are available with dropdown suggestions wherein users can simply select from given choices. Care needs to be taken while selecting from the dropdown. 
• Correction of name, address, and date of birth needs supporting documents to validate its authenticity. Users need to upload a scanned copy of these documents. 

Payment

• Once the desired information is provided along with the scanned documents, users will be requested to pay 50 INR. 
• Correction applicants can make their payment through credit/debit card or other UPI payment methods.
• Once the payment is successful, they will receive a confirmation text that includes a Service Request Number (SRN) as a reference number for further tracking update status.

Application Review

• There will be an extensive process involved in the backend process of UIDAI.
• The Internal quality check operators will take in the update request and assess the information with the documents uploaded. 
• Applications getting rejected due to mismatched information is not uncommon. Therefore, applicants are requested to be very careful when updating their knowledge. 
• Post-completion of quality check, an SMS is prompt from UIDAI regarding the status of their application.

Lastly, after the re-examination of the documents, the application is finalised, and a final SMS is sent to the applicant declaring the outcome of the reviews. As per UIDAI’s claim, the whole process will conclude within 30 days of submitting the request. 

Final Download

After completing the whole update process, users can download aadhaar card from their dashboards. Make sure to check if the updated details are correct. In case of any discrepancies, reach out to the UIDAI Customer Care or simply repeat the process.  

Don’t Miss Out!

Latest Documents on Aadhaar Card

How to Update SSUP Aadhaar Card Details Without Documents?

If one’s address is recently changed and they do not have any residence proof for the same, it is not an issue anymore. UIDAI has allowed aadhaar card holders to make changes based on their current residence without documentation. However, the only thing required is a consenting relative to vouch for their present residence. This can be done online by requesting an “Address Validation Letter”. The consenting relative can be the “Address Verifier”.

The process will be as follows: 

• Log in to the User Dashboard by entering your Aadhaar Number and Captcha 
• The link for Login is – https://myaadhaar[dot]uidai[dot]gov[dot]in/

• For the address proof document, enter a verifier Aadhaar number and details

• Applicants will receive a Service Request Number with which they have to re-login
• This will prompt the verifier to an SMS
• Verifier will receive an SMS with a link seeking a consent
• After the consent is granted, the applicant will receive an Aadhaar validation letter with a secret code
• The secret code needs to be entered when updating the address 
• After updating the address, assess whether the address is correct or not
• An Update Request Number (URN) will be generated and sent to the applicant
• URN can be used to track their update request

How to Update A New Phone Number? 

Here are a few steps to help you change the address on your aadhar card: 

Step 1– Visit the Aadhar seva Kendra. 

Step 2– Submit the filled-up form, ensuring the corrections are made. (New phone number is mentioned correctly.)

Step 3– No documents, in particular, must be submitted for the updation of your phone number. The request will be submitted immediately. 

Step 4– An acknowledgement slip will be provided to confirm changes made.

What Details can be Changed in Aadhaar Card?

The details that Aadhaar card users can update online without needing to visit the Aadhar enrolment centre are as follows. 

• Name (for minor edits only)
• Date of Birth
• Gender
• Language
• Address

Only these details will be encouraged for the online update process. Furthermore, the update will only be completed given a proper review of supporting documents provided by the applicant. Phone numbers, email addresses, and biometric information will only be updated at Aadhaar Seva Kendras. 

Update/Change Mobile Number, DOB, Name, Address

In this module, we will take a brief look at how to update your mobile number, date of birth, name, and address in the Aadhaar Card. 

Steps to Update Phone Number in Aadhaar Card

It will be essential in this action to find the nearest aadhaar enrolment centre. Users can do so on the official website. Once a centre is shortlisted, the applicant needs to visit the centre. A form will be filled for which an aadhaar operator will be available for assistance. Present your request for the address update to the operator. A payment of 50 INR will be incurred to the applicant.  A receipt will be shared with the user stating the changes requested. 

Steps to Update Name in the Aadhaar Card

Name is a detail that can be updated from the comfort of your home. You will need stable internet and a device to access the UIDAI website. Follow these steps to correct a name on your aadhaar card successfully. 

• Go to the official website of the aadhaar SSUP portal
• Login to your dashboard by entering the aadhaar number, captcha, and OTP
• Proceed to update the aadhaar from your dashboard
• Go to the demographic update tab 
• You can enter your name followed by uploading a scanned copy of a supporting document with your complete name on it. 
• A service reference number will be sent to your registered mobile number for further progress tracking.

Remember that the name can only be corrected for minor edits. This means that the correction can only be made for mistaken or missed letters in the title. Cardholders will have to visit an enrolment centre to change the name altogether.  

Guide to Update Date of Birth in the Aadhaar Card

Like updating a name or address, the date of birth can also be changed from the comfort of one home. Cardholders will need to log in to their aadhaar dashboard by entering the aadhaar number and captcha. From their dashboard, they will be required to go to the demographics update tab, wherein they will have the option to update their date of birth.

Documents Required for Aadhaar Card

As per the standards of UIDAI, there are 32 Proof of Identity (PoI), 45 Proof of address (PoA), 14 Proof of Relationship (POR), and 15 Proof of date of birth. Applicants who want to make changes relating to name, date of birth, address and gender will be required to upload any of these valid documents from the image given below.

Here is a list of documents that need to be uploaded for the process of Aadhar verification: 

SSUP UIDAI Aadhaar Not Working

There are a few reasons why the SSUP Uidai Aadhaar card is Not Working. Aadhaar SSUP has a massive user base, and more often than not, the search traffic coming to the website is also massive. This takes a toll on the server making it slow and unresponsive. Users face this issue many times leaving them frustrated. The other factor that can make your experience bad is a system update that might be initiated by the host. What the users can do about the “SSUP Aadhaar Not working” issue, is they can try to force a refresh with the combination of CTRL+F5 from the keyboard. Users can also try deleting cookings and history and retry after a while.

Reasons Why (If) Your Update Request Is Declined 

• Correct procedure is not followed while updating the Aadhaar
• Required documents are not submitted or invalid or fake documents are submitted. 
• Information submitted is incorrect.

How Many Languages Aadhaar SSUP is Available in?

As per the official Aadhaar SSUP website, there are about 13 official languages available for the users. These languages are as shown below:

• Hindi/English 
• Assamese
• Bengali
• Gujarati
• Kannada
• Malayalam
• Marathi
• Odia
• Punjabi
• Tamil
• Telugu
• Urdu

There is a provision for selecting one’s local language during the enrolment setup is available through Input Method Editors (IMEs). They users will still be required to download their respective language keyboards known as Input Method Editors (IME). Although the current primary language input is setforth as English, the advancement in technology has paved its way for transliterations which can easily convert the language text to the required local format. UIDAI is working on creating a tool that enables the same very soon. They are still unsure of the release date as of now.

SSUP Latest Update:

UIDAI Executes Massive Aadhaar Update Campaign (Nov 8, 2022)

In a move to improve the services, UIDAI, in the month of October 2022, has executed a drive to assist aadhaar card holders to update their documents. The authorities so far managed to provide 19,000 cardholders with their document update within the span of a month. This was in addition to 8,000 new enrollments implemented by the authorities. The fact that an aadhaar is an important document to hold, UIDAI is constantly stressing the importance of updating one’s aadhaar card. For this, provisions like the Aadhaar Card Self Service Update portal launch came in like a wedge to fulfill its consumer’s convenience of keeping the document up-to-date. The Aadhaar SSUP service is not the only method, one can even visit the nearest Aadhaar Seva Kendra to keep their documents fresh.

Aadhaar Update Mandatory Every 10 Years 

As part of keeping the aadhaar database fresh, UIDAI has made it mandatory for cardholders to keep their aadhaar card information updated every 10 years. This will not only help the users in getting faster authentications but also help the authorities to create more efficient monitoring of resources. As of now, it was only necessary for children who turn 5 and 15 years of age. Users have the provision to make use of the Aadhaar SSUP portal for making essential demographic updates. Moreover, with the introduction of Bhuvan aadhaar services, cardholders can jot down nearby Aadhaar Sewa Kendra and enrolment centers more efficiently. 

Also, the UIDAI authorities mentioned that for cardholders aged above 70, there won’t be any updates required unless there is an error rectification needed or the consumer changed their basic information such as address or mobile number. Consequently, every other age group will benefit from making biometric updates every 10 years as an aadhaar card is deemed an essential document for availing of various services. With the recently introduced Aadhaar Card Self-Service Update portal, users can simply do various minute changes online from the comfort of their homes.

Aadhaar SSUP Latest Updates: What is Bhuvan’s Aadhaar Portal

As per the latest Aadhaar SSUP updates, the government has decided to launch the Bhuvan Aadhaar Portal which will enable users to track Aadhaar service centers more efficiently. This latest launch is in collaboration with the National Remote Sensing Centre (NRSC) which is an entity under the Indian Space Research Organisation (ISRO), and will provide the necessary tools and technology for the feature to function smoothly. The information came into light with a social media tweet by UIDAI released on 15th of July.  

This initiative was undertaken to resolve customers’ queries pertaining to Aadhaar service center locations. Although with Aadhaar self service update portal in place, many users still resort to Aadhaar updates in person with the help of operators. The portal will incorporate geo-spatial view of nearby Aadhaar enrolment centers thereby assisting residents to ascertain the apt location of the same. The feature will mainly present the map of India and will circle down the service centers available throught the country. Users can simply click on the ones closer to them and navigate through for reference points.

FAQ’s about UIDAI SSUP Portal