BESCOM Bill Payment Online Portal

This article explains the BESCOM Bill Payment Online Portal procedure. Both online and offline payment procedure is mentioned in detail. The documents required to make the payment and the customer care helpline is also given below. Several important frequently asked questions are also answered at the end of the article.

BESCOM stands for Bangalore Electricity Supply Company that is in charge of power distribution in eight districts of Karnataka. The districts are as follows: Bangalore Urban, Bangalore Rural, Davanagere, Chikkaballapura, Kolar, Tumkur, Ramanagara and Chitradurga. BESCOM covers a zone of 41,092 sq. km and a population of more than 207 lakhs. The four working zones consist of South Bangalore Metropolitan Area Zone, North Bangalore Metropolitan Area Zone, Bangalore Rural Area Zone and Chitradurga Zone. There are 32 Divisions, 9 Circles, 147 sub-divisions, and 534 Section offices. 

Vision and Mission of BESCOM Bill Payment Online Portal

BESCOM is set to top the list in Customer Satisfaction in the whole of South Asia in Power Distribution. Its mission is to ensure total employee satisfaction, develop infrastructure, and use the best technology in communication. BESCOM ensures reliability and quality of power supply.

BESCOM Bill Payment Online Portal

Online mode

You have to visit the official website of BESCOM to pay the electricity bill online. The bill can be paid by inputing the Account ID/Customer ID. It involves an easy and hassle-free procedure. You can pay the bill by installing BESCOM Mithra app. Your registered contact number will be needed for sign in and bill payment. There are many e-wallets like Amazon Pay, Mobikwik and Paytm through which you can pay the bill. You can also make the payment by linking electricity bill with PhonePe or Google Pay. 

Offline mode

You can pay the electricity bill by going to the BESCOM centre near you. You can make payment in cash, credit card, demand draft, debit card, and cheque.

The procedure of BESCOM Bill Payment Online Portal

The procedure to pay the BESCOM bill online payment on a step-by-step basis on the website is mentioned below:

• You have to go to the website of BESCOM.
• You will have to click on the ‘Online Payment’ under the ‘Payments’ section.
• A new webpage will open where you have to enter the Customer details. Your details will appear on the screen that you have to submit.
• Then enter email address and registered mobile number.
• Give your consent and select ‘Make Payment’.
• Then select the payment mode to finish the procedure.

Through Mobile App

The payment procedure for BESCOM bill online payment on a step-by-step basis in the app is given below:

• You need to install the BESCOM Mithra application from the Google store or Apple store. 
• Then enter mobile number for logging in.
• Your account details will appear on the screen.
• You will have to choose the ‘Pay Now’.
• Then choose the payment mode.
• After providing the necessary details in the BESCOM Mithra app, you can now pay the bill.

Through e-wallets

The procedure to pay the BESCOM bill by through an e-wallet is given below:

• You need to go to the e-wallet website or enter the e-wallet app.
• Then go to the ‘Electricity’ section.
• You will have to enter your residing state.
• Then select your electricity board and choose BESCOM. 
• Enter your Customer ID or Account ID.
• The electricity bill will appear on a new webpage.
• You will have to follow instructions for completing the payment process.

Other options of BESCOM Bill

To pay the electricity bill, you will have to visit the BESCOM office near you along with your bill. After the bill is given to you, you can do the payment through cash, credit card, debit card, UPI, demand draft, or cheque.

BESCOM helpline numbers/Customer care

The BESCOM Helpline or BESCOM number is given below:

• 24*7 Helpline: 1912
• SMS Facility: 58888
• Whatsapp: 9448444640
• Whatsapp for issues regarding safety: 94831912112/9483191222

Method of registering a complaint

The following steps are the method of registering a complaint:

• You need to go to the BESCOM website and click on Customer Relations. 
• Then go to Customer Care and select the ‘Online Complaint Registration’ option.
• You will have to enter the required details such as your name, RR number (meter number), contact details, nature of the complaint, and click on submit.
• After submitting the details, you will receive a docket number by SMS on your registered phone number. 
• You can use this docket number to track your complaint.

You can also register a complaint via SMS:

Send an SMS to 9243150000 in this format

• <Subdivision code><Nature of complaint>, For Example, BESCOM N2 No Current.

Or you can directly call at the BESCOM helpline: 08022873333

Documents required

The following details need to be given to pay the bill:

• Electricity Bill.
• Consumer Account Number.
• Aadhar Card.
• Consumer address and name.
• Payment Board.

BESCOM bill payment offers

BESCOM bill payment offers and coupons are categorized as mentioned below:

• Free Charge Electricity Bill offers 100% Cashback Maximum Upto Rs. 75 that is valid only for new users.
• Mobikwik Bill Payments offer Rs. 200 Supercash that is valid for all users.
• Paytm Utility Bill Payments offer Rs. 100 Cashback that is valid for new users.
• Online Utility Bills Payment offers up to 100% Cashback that is valid for all users.
• Electricity Bill Payment offers are avail Rs. 50 Cashback that is valid for all users. 

Eligibility

• The resident should be an individual of the state.
• Only consumers are eligible to pay.
• An individual should have a meter reading to calculate the consumption amount.

Fees

• There are slab rates applicable as per the units consumed under the state regulations.
• It is compulsory to pay the prescribed amount by the respective board.

Validity

• The payment has to be made before the due date.
• There is a fine/penalty charged for late payment.

Also Read:

Bescom Online Services

Bescom Bill Payment after Due Date

Bescom Bill Download Online Process