Elan Group Partners with CBRE for Comprehensive Facilities Management of Gurugram Malls
Elan Group, a renowned real estate development company, has made a significant announcement regarding the appointment of CBRE for carrying out comprehensive facilities management for its four malls situated in Gurugram. This strategic partnership showcases Elan Group’s commitment to providing exceptional experiences for both customers and visitors at its premises.
Maximizing Value for Stakeholders
The contract value for this collaboration is estimated to be around Rs 7.5 crore annually. The primary objective of this agreement is to professionalize the management of malls and maximize value for stakeholders associated with Elan Group. By leveraging CBRE’s extensive expertise in property and retail asset management, the aim is to optimize operational efficiencies, implement industry best practices, and drive tenant satisfaction across all four strategically located malls in Gurugram.
Investment in Exceptional Customer Experiences
The malls that CBRE will be managing as a part of this collaboration comprise Elan Epic in Sector 70, Elan Town Centre in Sector 67, Elan Miracle in Sector 84, and Elan Mercado in Sector 80. Pooja Patti – Senior Vice President – Mall Operations, Elan Group, highlighted the company’s commitment to exceeding customer expectations at every touchpoint. Patti expressed enthusiasm for teaming up with CBRE to elevate this commitment further. By capitalizing on CBRE’s unmatched experience and successful track record in operations management, they intend to enhance the overall visitor and tenant experience, creating a robust retail ecosystem within their malls.
Unparalleled Expertise in Facility Management
Rajesh Pandit, Managing Director, Global Workplace Solutions – India & Property Management – India, South East Asia, Middle East & Africa, CBRE, underlined the importance of facility management as the backbone of a thriving real estate asset. He stressed that CBRE’s services are focused on creating an environment that fosters productivity and attracts tenants and customers. The professional upkeep of real estate assets contributes significantly to enhancing the brand image of the entire property.
Delivering High-Quality Services
With a team of experienced professionals, CBRE offers a range of services ranging from routine maintenance to strategic planning, sustainability initiatives, and disaster preparedness. Pandit expressed their commitment to delivering the highest-quality services, tailoring unique solutions for their clients to ensure real estate assets operate at peak efficiency while being prepared to handle any potential disruptions that may arise.
In Conclusion
Elan Group’s partnership with CBRE signifies their dedication to elevating customer experiences and optimizing the full potential of their mall properties in Gurugram. With CBRE’s extensive expertise in facilities management and a proven track record in operations management, Elan Group’s malls are poised to become vibrant retail destinations that offer exceptional experiences for both visitors and tenants. This collaboration will undoubtedly uplift the brand image of Elan Group and maintain their position as a leader in the real estate industry.
