In July 2023, Fidelity International marked a significant milestone by opening its first office in Bengaluru, complementing its existing branches in Gurugram and Mumbai. This strategic expansion is part of Fidelity’s broader location strategy aimed at enhancing its operational footprint within India. The new office is located in Manyata Tech Park and covers an impressive initial area of 25,000 square feet, with plans to expand to 50,000 square feet. This will accommodate between 700 to 800 employees in a modern hybrid working environment. Recognizing the evolving business landscape, Fidelity’s expansion is geared towards tapping into the wealth of skilled talent available in Bengaluru, thus ensuring that the company can meet both its operational needs and those of its clients effectively. The firm has already begun building specialized capabilities in areas such as Cyber Security, Infrastructure Services, and Asset Management Operations, which are crucial to its growth. Upasna Nischal, the India Site Head and Head of HR at Fidelity International, emphasized the importance of this expansion by stating that it aligns with the company’s long-term vision for India. The decision to double office space is a testament to Fidelity’s confidence in the city’s potential as a hub for innovation and talent development.
Strategic Expansion in Bengaluru: A New Frontier for Fidelity International
Fidelity International’s decision to establish a presence in Bengaluru is a strategic move designed to bolster its operational capabilities in India. This city, known for its vibrant tech ecosystem, offers a rich pool of talent that Fidelity can leverage to enhance its service offerings. The office’s hybrid working model reflects the company’s commitment to modern work environments, accommodating a diverse workforce that values flexibility. The current 25,000 square feet space has been thoughtfully designed to foster collaboration and innovation, while the planned expansion to 50,000 square feet will further enhance these capabilities. Upasna Nischal highlighted the importance of nurturing local talent, stating that the firm is dedicated to creating opportunities for growth and development within the community. This expansion not only signifies Fidelity’s confidence in Bengaluru’s potential but also underscores the city’s growing importance as a global business hub. Furthermore, the focus on specialized capabilities such as Cyber Security and Asset Management indicates a forward-thinking approach designed to meet the complex needs of their clients in an increasingly digital world.
A Workplace that Meets Global Standards
The design and infrastructure of Fidelity International’s new office are central to its operational strategy. Sunil Dhawan, Director of Corporate Property Services, articulated the key considerations behind the office’s location choice, emphasizing accessibility and the overall in-office experience. The workspace is crafted to meet global standards, merging modern design with local cultural elements, thus creating a welcoming environment for employees. This approach not only enhances employee satisfaction but also encourages a sense of community among team members. The “plug-and-play” office model ensures that the infrastructure is adaptable, supporting the hybrid work model that Fidelity advocates. By integrating best-in-class phygital infrastructure, the office is set up to meet the demands of a dynamic business environment sustainably. This focus on a robust workplace experience aligns with Fidelity’s vision of fostering a productive and engaging atmosphere that not only attracts talent but also retains it, ultimately driving the company’s success in the region.
Conclusion: Fidelity’s Commitment to India’s Future
Fidelity International’s expansion into Bengaluru is a clear indication of its commitment to the Indian market and its potential for growth. As the company integrates its operations within this bustling tech hub, it aims to build specialized capabilities that will enhance its service offerings globally. The decision to double office space is not merely about accommodating more employees; it is about creating an environment that fosters innovation, collaboration, and local talent development. The modern design of the office, combined with a focus on sustainability and employee experience, positions Fidelity as a forward-thinking employer in India’s competitive landscape. As the firm continues to evolve and adapt to the changing business dynamics, its presence in Bengaluru is poised to play a crucial role in driving its global operations forward. By nurturing local talent and implementing global best practices, Fidelity International is not just expanding its footprint but is also contributing to the growth of the local economy, making it an integral part of India’s future.
