For the smooth processing of your Income Tax Return application, it’s imperative that your ITR form is free of any errors. However, if you are sceptical about or don’t know what and how to do it, you must contact Income Tax customer care services.
Earlier, the IT department would receive partially filled applications with missing documents and information.
Reason?
There is little to no knowledge about how to proceed with the income tax filing process, and people are completely unaware of the income tax slab rates, etc.
Contemplating the situation and complaints, the IT department came up with the most effective solution. It created a customer care department that would care for the people’s queries associated with the ITR filing.
The department is focused on assisting people with their dilemmas and rendering a perfect solution. But the question is- how to connect with them? Well, we have income tax helpline numbers. You can use them to connect to customer care.
Income Tax Customer Care Numbers to Avail Assistance
Even the customer care department is categorised into various segments, and so, each has a different number. They are as follows:
Aaykar Sampark Kendra: The department deals with the general queries related to income tax, PAN, and TAN. You can avail of the facility by calling on Income Tax toll-free number- 1800-180-1961, from Monday to Saturday between 8 AM to 8 PM.
Toll-Free and Helpdesk: If you have queries related to the logins on the e-filing website and e-filing of returns, then you can call on 1800-103-0025 (Toll-free) and 080-46122000 (Helpdesk). You can avail of this facility from Monday to Saturday between 9 AM to 8 PM.
1800-103-0344 (Toll-free) and 120-4814600 (Helpline): You can dial these income tax department contact numbers for any queries related to Form 16, TDS Statement, Form 26AS, Form 15CA, and TRACES (TDS Centralised Processing Centre). You can avail of this facility from Monday to Saturday between 10 AM to 6 PM.
1800-103-4455 (Toll-free) and 080-46605200 (Helpline): If you face any issues associated with the refund, notification, rectification, and processing your Income Tax returns, you can dial any of the two numbers. This facility can be available from Monday to Friday between 8 AM to 8 PM.
020-27218080 (Helpline): If you face difficulties related to the PAN and TAN application for issuance or update via NSDL, you can use this income tax department customer care number to connect with the team. You can avail of this facility every day of the week between 7 AM and 11 PM.
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Frequently Asked Questions (FAQs)
How to contact income tax customer care?
You can contact customer care either through income tax helpline line number or customer care toll-free numbers- 1800-180-1961, 080-46122000, 1800-103-0025, and others as listed above in this blog.
How do I file a complaint with the income tax department?
For registering a complaint with the income tax department online, visit the e-filing website and select the “Nivaran” option available on the top right-hand side of the page. Then, navigate to ‘submit grievances’ and enter your PAN and TAN.
Once you are done with that, log into the account to the e-form page. You can furnish your PAN details and register your grievances on this page. Also, enter the assessment year details, your registered email ID and phone number. Do not forget to express your concern in a brief description.
Once you submit the complaint, the system will generate a grievance reference number. This number will allow you to monitor the status of your complaint.
Last but not least, click on the option ‘e-Nivaran’ and make sure to enter the grievance reference number.
