Filing a complaint against any developer or builder in India is now convenient and hassle-free after the implementation of RERA (Real Estate Regulatory Act), the complaints can be registered under section 31 of the Act.
With RERA in place, every builder is required to inform homebuyers of the progress of construction, possession date and abide by every rule outlined by RERA. Every state has its own official RERA website where a buyer can file complain by filling in the requisite details in the prescribed form.
What is Real Estate Regulatory Authority?
The RERA (Real Estate Regulatory Authority) was formed to bring transparency to the real estate sector. Every state has a Real Estate Regulatory Authority to regulate transactions related to residential and commercial projects and to ensure their timely completion for speedy dispute resolution.
What is Real Estate (Regulation and Development) Act, 2016?
The Real Estate (Regulation and Development) Act, 2016 is an Act which seeks to safeguard the home-buyers as well as to facilitate transparency in the home buying process. This Act came into force on 1 May 2016 to address the concerns of home buyers as well as builders.
As per RERA rules, the buyer has to pay for the property on the basis of the carpet area only. A builder cannot charge a buyer on the basis of super built-up area that includes the area of lifts, balconies, stairs, and lobbies. Moreover, the builders have to maintain a separate account for every project where 70% of the money received from the buyers will be deposited in a separate account (escrow account) that can only be used for construction purposes and land cost.
Where can a buyer file a RERA case in Delhi?
Under Section 31 of RERA, a complaint can be filed with the Real Estate Regulatory Authority which must be in the prescribed form as per the respective state government’s rules. A Delhi buyer can visit https://rera.delhi.gov.in/ and file a complaint by filling an application form with all the required details depending on the state authority along with the registration fees. In Delhi, the fees for broker registration under RERA is ₹10,000 as an individual and ₹50,000 as other than an individual.
As per the experts, it is advisable to cautiously read the agreement for sale before filing a complaint under RERA in the respective state authority.
Also read : File A Consumer Complaint Online in Consumer Court/Forum
