REC Releases Guidance Framework for Vendor Operations under PM Surya Ghar, Muft Bijli Yojna
The Rural Electrification Corporation (REC) has recently issued a comprehensive guidance framework for vendor operations under the PM Surya Ghar, Muft Bijli Yojna. This framework is designed to facilitate the seamless implementation of the rooftop solar programme. The Ministry of New and Renewable Energy (MNRE) has designated REC as the national registering authority and the lead implementing agency for this initiative.
Stringent Requirements for Vendors
The guidance framework outlines stringent requirements for vendors participating in the PM Surya Ghar, Muft Bijli Yojna. Vendors are required to provide accurate and complete information during the registration process. Any application found to have false details will be subject to rejection. It is imperative that vendors ensure all rooftop solar installations comply with MNRE’s technical specifications and quality standards, as verified by distribution companies during inspections. To avoid any delays in installation, safety checks must be conducted before handing over systems to consumers.
Transparent Communication and Responsibilities
The guidance framework also emphasizes the need for transparent communication from the vendors. This includes providing pricing information that is inclusive of taxes and fees, with no hidden charges. Vendors are also responsible for educating consumers on system maintenance, safety protocols, and operational guidelines to ensure proper use.
Post-Installation Support and Maintenance
Post-installation, vendors are required to deliver free repair and maintenance services for a minimum of five years. This includes addressing any malfunctioning components, monitoring system performance, and rectifying any issues that may hinder the commissioning of systems or the disbursal of Central Financial Assistance (CFA). Additionally, a system warranty certification covering all components for five years from the commissioning date must be provided.
Inspections and Ratings
REC, along with DISCOMs and MNRE, retain the authority to inspect installations at any stage to evaluate system quality, adherence to guidelines, and overall performance. Non-compliance or substandard installations may result in vendor de-registration or penalties after receiving due notification. To ensure a high standard of service, vendors will also receive ratings based on criteria such as the scale of installations, equipment quality, workmanship, and service standards.
Enhancing Consumer Support
To enhance consumer support, vendors participating in the PM Surya Ghar, Muft Bijli Yojna are required to establish post-installation helplines specifically for maintenance and service issues. It is vital that clear timelines for complaint resolution are communicated to consumers.
Extension of Central Financial Assistance to Real Estate Developers and Promoters
In a related development, MNRE announced that Central Financial Assistance (CFA) would be extended to real estate developers and promoters. However, this extension of CFA eligibility is contingent upon the submission of an undertaking from these developers and promoters specifying their commitment to transferring the rooftop solar assets to group housing societies or residential welfare associations.
Scaling Up Rooftop Solar Adoption
MNRE has expressed its commitment to scaling up rooftop solar adoption across the country by increasing the number of vendors under the PM Surya Ghar, Muft Bijli Yojna from 8,000 to 25,000. This expansion reflects the government’s ambition to promote renewable energy and reduce carbon emissions in line with its sustainable development goals.
Through this comprehensive guidance framework, REC and MNRE are ensuring that vendors operating under the PM Surya Ghar, Muft Bijli Yojna adhere to stringent requirements and providing consumer support for the effective implementation and maintenance of rooftop solar installations. With the increasing emphasis on renewable energy, the government’s commitment to expanding rooftop solar adoption is a significant step in the right direction.
